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Our products are printed using a print-on-demand company, which means that all products are unique and produced only after the order is placed. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or change your mind. However, in case of a damaged product or a manufacturing error, they do offer a free replacement or a refund. In the case of a damaged product or manufacturing error, you need contact us within 14 days of product delivery.
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To report an issue, please email us at admin@w3utah.com and include photos (or video) of all affected items visible in one frame, if possible.
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